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Announcement Thought

Predatory publishers: who CAN you trust?

Open Access iconOne of our responsibilities as OA advisors at Manchester is to keep track of so-called predatory publishers, and advise our researchers on publishers they should avoid.  It can be hard to separate wheat from chaff, so we rely, where possible, on others helping to do this. Until recently, we recommended Jeffrey Beall’s list, a well-known directory maintained in the US.  However, we have now removed the link, and will no longer advise our colleagues to use it.  Here’s why …

Some of the work we do extends beyond Manchester and is about sharing our experience.  We are currently lead institution on opeNWorks, a Jisc-funded Pathfinder project which aims to share best practice with colleagues from the North West region who have limited experience of providing OA support for researchers and to develop a community of good OA practice.  The purpose of the community is to ensure that trusted advice and resources are easily accessible to institutions that are unable to fund a full-time OA support post.

If the resources and systems we have created are seen as examples of good practice then we’d like them to be representative of our views on OA and it is clear our views are not aligned with Beall’s.

On the basis of what we’ve read – the Berger and Cirasella article recently posted on the LSE Impact Blog provides a good overview and entry points – and what Beall seems to have said in his recent presentation at the US STM conference, here are a few points on which we differ.

Publishing costs

Let’s start simply.  There is a cost to publishing scholarly works.  We know this and we’ve had frank conversations with publishing colleagues on this issue.  In the subscription model authors (who may also be editors) tend to be unaware of the costs, and librarians are aware only of the costs to their own institutions.  What’s ethical about this lack of transparency?  It’s practically the OED definition of predatory (“unfairly competitive or exploitative”).

We’ve taken the recommendation of the Finch Group to heart and have shared the costs of publishing with University of Manchester authors as a first attempt to remedying this problem, telling them that the University spent a total of ~£5million on journal subscriptions in 2013-14 and informing individual authors of the cost of article processing charges (APCs) – added to which there may also be page, colour or submission charges, let’s not forget – paid on their behalf.  Most of the charges we’ve paid have been to publishers of subscription journals offering a hybrid gold option, along with most of the UK universities in receipt of OA grants from RCUK and COAF.  With even more money flowing from university libraries to large commercial publishers there’s a new chapter in the Serials Crisis – an urgent need for offsetting schemes to address the issue of double-dipping.  This work has already begun and we’re feeding into these discussions.   However, the models we’ve seen so far are early experiments that need further refinement to be truly ethical.

Tailoring advocacy

The Open Access team at The University of Manchester Library
The Gold Open Access team at The University of Manchester Library

OA advocacy is at the heart of our interactions with researchers and we tailor our message to audiences at a disciplinary level and to individual authors as required.  This is necessary to win the hearts and minds of researchers for whom subscription publishing is the cultural norm, or to encourage a new generation of researchers to confidently challenge the advice of their senior colleagues, who frequently fall into that first category.  And while we might repeat core messages, the effectiveness of our advocacy depends on the nuance, which requires the thinking that Beall sees as unnecessary.  We tell researchers about the OA publishing model, explain why they need to know (and as funded researchers and/or employees of a UK HEI they do need to know) and why they should care. The most effective message to some authors might be pragmatic (“you might jeopardise your chances of securing funding with a particular funding body if you don’t publish OA”) but we always include positive messages about extending readership and the public good.  I often relate the experience of researchers in other parts of the world with severely limited access to academic journals, based on the inspiring presentation I heard Erin McKiernan deliver at the 2014 SPARC OA meeting.

We find our advocacy activities most successful when we engage researchers in discussion based on our experiences of providing OA support, and this is as important for us as it is for the researchers because it allows us to understand the barriers to OA.  Mostly this is down to complexity of publisher workflows – traditional publishers that is – and remembering to choose an OA option.  We hear these concerns often, much more so than the questionable publishers Beall focuses on, and we respond to these concerns by participating in RLUK-led initiatives to engage publishers in discussions on the simplification of OA procedures or, at a local level, by reminding authors to make new papers OA, and we know that traditional publishers are also helping with this culture change.  This doesn’t mean that we are enemies of traditional publishers, as Beall might suggest, rather that their systems and workflows aren’t as intuitive for authors as they might believe, and the scale of support we provide to authors addressing problems relating to these publishers makes this a priority for us.

Supporting innovation

Support for OA in Word but not in Deed
Bizarre accusation of hypocrisy

But that’s not to say that we are simply reactionary in our approach to OA.  We do react, of course, to new funder policies, new publisher workflows, but we are also hugely supportive of new developments in scholarly communications, eg, JiscMonitor, ORCID, Altmetrics, and we are always interested in the emergence of new publishing models.  We have responded to requests from Manchester researchers who wish to publish RCUK-funded papers with PeerJ by setting up an institutional membership plan.  We are working in partnership with our colleagues at Manchester University Press, developing the Manchester Open Library imprint.  The latest journal in development is student-led and will operate a form of peer-review that MUP CEO, Frances Pinter, considers worthy of patenting.  We are also supporters of Knowledge Unlatched and the Open Library of Humanities, and are encouraged to see traditional publishers experimenting with OA monographs as the sector seeks a sustainable business model.  OA has created opportunities for experimentation and innovation in publishing, driven by energetic and passionate individuals.  There are too many to name but Martin Eve certainly deserves a mention after bizarrely being charged with hypocrisy in Beall’s STM presentation last week.

We don’t disagree with Beall on everything, eg, we don’t dispute the existence of questionable OA journals and publishers.  As fund managers for the University’s OA grants from RCUK and COAF we take our duty of care to authors and funders seriously.  Requests for APC payments prompt an extra Quality Assurance check in the publication process at Manchester which allows us to alert School Research Directors of submissions to journals of questionable reputation.  Our website advice also provides a checklist for authors to consider as part of their publication strategy and we’ll now focus on this type of guidance until a community-driven alternative to Beall’s list emerges.

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Report

Lifting the curtain on specialist business and financial databases

Liquid lunches

Several times each year, The University of Manchester Library staff are invited to take part in a “Liquid Lunch”.  Held at lunchtime, as you’d expect, this is a chance for staff to hear from speakers from around or outside the University on a variety of different perspectives and new ideas.  Those attending bring their own sandwiches and drinks are available.

Most speakers are external to the Library, but in March my colleagues in the Business Data Service (BDS) and I had a chance to present to the group.  The topic?  Specialist business and financial databases: Behind the curtain.

 

Specialist financial databases visualised as a tube map

With 30 interested colleagues from across the Library in attendance, we were happy to share some introductory information about how we help users of business databases get access to the data they need.

Xia Hong described the different coverage areas of BDS, including identification of existing Library resources, investigation of new resources, managing of databases, and advice and best practice on working with large datasets.

Phil Reed showed the topological tube network he’d made, explaining that some databases can only be accessed from certain computers in the Library, some can be accessed anywhere on-campus at Manchester, and still others can be accessed from anywhere with an Internet connection.  With over 50 databases covering business and management, choosing the right one is not always straightforward, and we work to help users find the right database.

We were joined by our colleague Jane Marshall, Academic Engagement Librarian for Manchester Business School (MBS).  Jane is the first point of contact for our academic colleagues, and she described her work arranging for curriculum-linked library or database training.

Bloomberg BESS screen 2Earthquakes and equity

Brian Hollingsworth gave a demonstration of Bloomberg.  He showed some of the most-used areas such as share price data, alongside some of the unexpected areas of information such as earthquake data.  Brian holds Equity Essentials certification in the Bloomberg Essentials Training Program, and it was easy to see the depth of his knowledge about what Bloomberg offers and how to access it.  Students who pursue certification will find it increases their skills in working with Bloomberg and also may make them more attractive to prospective employers.

As the newest member of the team, having joined in January, what did I do?  I posed example questions from students, academic staff and non-academic staff; these questions were answered by the others in the team.  Knowing the kinds of questions that come to us helped our colleagues understand more about what we do.

Engaging with our colleagues

Initial feedback on the presentation was positive.  Some questions posed, such as those about how we evaluate our services and how the MBS redevelopment will enhance our services, provide good food for further thinking and development.  Our colleagues were enthusiastic about Bloomberg and all the information it holds; we may see many new users coming to our Bloomberg terminals!

Planning and delivering the presentation gave our team a chance to consider what we though our colleagues might not already know that we’d like them to know.  We would recommend this type of presentation to other teams at Manchester and beyond.  What might be hiding behind a curtain near you?

Categories
Announcement Training

New data skills course for librarians

Want to improve your data skills and know more about statistics? The University of Manchester Library has teamed up with the Cathie Marsh Institute for Social Research (CMIST) to offer a new course. ‘Statistics for Librarians’ will run on March 20 in Manchester..  Participants completing the course will be awarded a CMIST, University of Manchester, Data Skills certificate.

All the details (and facility to book) are at http://estore.manchester.ac.uk/browse/product.asp?compid=1&modid=2&catid=416

Last booking date is this Friday 6 March.

 

Categories
Announcement

Altmetric for Institutions

Altmetric early adopter post
Implementing Altmetric at our institution: Manchester

Altmetrics offer new and powerful ways to track research impact and engagement beyond traditional methods like citation counts and impact factors.

Read about our experiences as an early adopter of the ‘Altmetric for Institutions’ application on the Altmetric blog.

And if you’re on campus then check out the application by visiting Altmetric Explorer.

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Discussion Training

Research feasibility

In undertaking research on any topic it is always a good idea to ask the question: is this research feasible?

Often a student has decided on a particular area of research, for laudable reasons, such as seeking employment in this area. However, to do so without guidance from a librarian can be problematic. If concerns about whether it is possible to obtain the data, how difficult it is to use a database, or time constraints have not been considered, their data collection may be made more difficult than it needs to be.

From experience, the following scenario is common: a student seeks assistance in collecting data for their MSc dissertation after agreeing a research topic which would be beneficial to the area of work they hope to go into. Having read an article in an accountancy journal they decide to undertake similar research to that detailed in the article. When starting data collection, they contact the library for help with the specialist financial databases – but they may encounter unexpected restrictions.

Datastream: a database commonly used in financial research.

Restricting factors

  • Technical Terms: I am often bamboozled trying to understand unfamiliar terminology, not having a degree in finance/accountancy. After questioning the student about their research, it can become apparent that they don’t know what they’re talking about either! For example, they may ask for ‘Risk Free Rate data’ from Datastream. There is no such datatype in Datastream – but there is something which is often used to represent this concept (three month Treasury Bills).
  • Timing: This is pertinent. Having established that the basis of their proposal was to replicate research in a journal article, the fact that the academic probably took two years or more to complete their work means it would not be feasible to complete in the three months allotted to a student’s MSc dissertation.
  • Location: This can restrict choices. Where students are off-campus (distance learning), certain databases are not accessible due to licensing terms, meaning required data is not available.

For many such reasons, the merits of testing (eg searching for data from five of 500 companies required) and obtaining advice from librarians are clear. To help in confirming the feasibility of research, the Business Data Service (part of Research Services, The University of Manchester Library) has provided assistance to students over a number of years. For example, through:

Training

Numerous sessions are delivered each semester (eg Mergers and Acquisitions, Researching Quoted Companies), providing assistance in using specialist financial databases, to help students gain competence in searching databases.

Research consultations

Through these regular drop-in sessions, students can discuss their requirements and confirm the best options for obtaining data. Where it is clear that the complexity of a student’s request could not  easily be accommodated in a Research Consultation (which may have many students requiring assistance), it is possible to set up one-to-one training, to devote more time to an enquiry.

One-to-one training session

These allow extended support and the flexibility to fit in with the student/librarian’s other work commitments and any preparation needed on the part of the librarian.

Summary

Establishing the feasibility of research provides a valuable service, taking advantage of the accumulated knowledge and experience of those in the Business Data Service, for the benefit of students at The University of Manchester.

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Announcement

Workshop report

First opeNWorks workshop report.

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Training

Teaching the researchers of tomorrow

For the past year I’ve been involved with the Library’s My Learning Essentials (MLE) Open Training programme, which involves facilitation of workshops on academic and study skills. In addition to the regular offer of sessions on effective academic writing and organisational techniques, January’s sessions include a focus on revision as part of the Library’s Exam Extra offer.

The MLE workshops are used by students and researchers at all stages of their academic careers. Over the last year, 39% of MLE workshop attendees have been Taught Postgraduate students, with Postgraduate Researchers representing 18% of delegates, and Undergraduates making up 38%. I love being able to offer constructive, tangible support to both current researchers and those who may consider further study or research after graduation.

Jam-packed workshops and engaging online resources

MLE homepage
MLE homepage with links to online resources for all and workshops for students and staff at Manchester

The workshop format is intended to make the best use of students’ and researchers’ precious time, with a jam-packed 20-30 minutes of information provision, instruction, discussion and activities. The rest of the hour-long session is left open, so attendees can work alone or in groups, on their own past papers or using example documents provided. There is also the opportunity to talk directly to facilitators like myself for advice. I enjoy being able to work with students 1:1 or in small groups, and discuss resources that can develop their ideas or answer their questions. It’s great to be able to point students to the Library’s fantastic suite of online tutorials. Designed by the Library’s award-winning MLE Development Team, these interactive resources are available for anyone to use, and offer instruction combined with the opportunity to put skills into practice. Some of my colleagues in the Research Services team have contributed to the latest online resource which provides an introduction to statistics.

Critical reading online resource
MLE ‘Being critical’ online resource

One of my favourite sessions to deliver is Critical Reading, where I suggest ways to ensure that reading is engaged and effective. When setting the agenda at the start of the session I delivered in the first week of January, people attending asked how they could possibly read everything for their topics, or if there was a better way to approach their work. I was able to suggest strategies to determine whether a text is worth reading, through setting a goal on what you wish to get out of a text before you begin, and predicting content and relevance based on title, abstract and introduction. Once you have decided that something is worth reading, I explained the strategies of reflecting on the main ideas being communicated as you are reading, clarifying anything you don’t understand, and summarising the paper and your interpretation of its ideas. As well as checking that you have really understood and engaged with the material, this creates a neat synopsis to refer to throughout your revision, and to look back on for those who go on to further study and research.

Communicating ideas

The most important message I have learnt from delivering MLE sessions, and the one I try to impress upon all workshop attendees, is that whether scribbling a 20-minute exam answer, drafting a 20,000 word dissertation or defending your argument during a viva, we are not tested on what we know, but what we are able to communicate about what we know. The ability to communicate is key to engaging with complex ideas and debates that may have raged for centuries, or are perhaps brand new.  I love being part of the MLE Open Training programme which I hope will instil a deeper understanding of methods and approaches to scholarly work, and encourage confidence to challenge and contribute to discussions at all levels of study.

Check out MLE resources on the library website.

 

Categories
Report

Open Access Advocacy

Open Access iconOff we go, Lucy and I, out into the Yorkshire cold to attend an Open Access (OA) advocacy event held at The University of Bradford. We are warmly welcomed to a great afternoon with engaging speakers, and a fun exercise from the man behind the OA innovations at the University of Huddersfield, Graham Stone.

Deadly diseases and healthy profits

Our first speaker was Professor Charles Oppenheim who shared an overview of OA and its importance for academic libraries. He opened with some punchy headlines (which had all the delegates mumbling in their seats) about the monopoly of publishers and their reluctance to share scholarly work for free – using the Ebola crisis as an example. Some publishers have been withholding integral research on the subject unless subscriptions and fees are paid; stating even with a terrible crisis developing there was still the need for a ‘healthy’ profit margin. This led very nicely to his second headline that Elsevier had made a bigger profit in the past 12 months than Google! Despite these alarming headlines, he did emphasise that he was not anti-publisher but there are still some important guidelines that needed to be solidified, using the help of government mandates and institutional gumption!

OA Advocacy 1 - To return to the role of llibraries

Professor Oppenheim described the uptake of OA has been slow and hesitant over the past few years, with only 20-30% of research output in the country being OA. He highlighted the responsibility on the funders and institutions to encourage authors to engage with OA. This could be through different means like incentives, as well as a few sticks, and to directly quote our second speaker Nick Sheppard:

‘Carrots don’t work, please give me a stick.’

OA Advocacy 2 - What I learned

Nick Sheppard and Jennie Wilson from Leeds Beckett summarised their technical challenges and new workflows. Nick took us through the difficulties of advocating green OA in response to the HEFCE announcement and the jump for institutions to embrace new software and repository infrastructure. Nick went on to highlight the importance of social media and altmetrics in drawing attention to the importance of OA and the academic world, and the impact on citations.

OA Advocacy 3 - Other tools & network effects

Jennie gave the audience a glimpse into the new pressures she has dealt with.  Leeds Beckett didn’t receive any RCUK funding so her team had to come up with innovative strategies to encourage authors to engage with OA and explained their use of social media to promote services and encourage authors to deposit in their repository. Their use of LibGuides really had the room buzzing. Jennie explained how they used Twitter feeds about hot topics, such as World Diabetes Day, to capture articles relevant to the discussions. and had a rolling feed on their LibGuide website. This turned out to be an effective incentive for authors to deposit their papers, as well as a way to showcase research taking place at their institute, a ‘win-win’ all round!

OA Advocacy 4 - Using Symplectic & Libguides

Our final speaker was the enthusiastic Graham Stone. We were introduced to the OAWAL project (pronounced like the bird!), a new initiative sourcing workflows and best practices for the OA community which aspires to develop into the ‘go to’ place for management of OA in institutions.

OA Advocacy 5 - What is OAWAL?

Graham then led an exercise to highlight the negatives and positives we face in the OA world. In groups we figured out ways of resolving the issues, highlighting the top 3 priorities. In our group the negatives were things like lack of consistency among publishers, staffing and money. We did find some good positives such as strong mandates and buy in and enthusiasm, and high profile support and advocacy. We came up with a few solutions such as having a more collaborative approach, more mandates and the use of ‘sticks’. Our top 3 priorities were 1) a more collaborative approach supported by mandates, 2) publisher consistency and 3) encouraging academics to refuse to carry out peer-review for publishers that don’t allow authors to comply with funder policies. This exercise was useful as it highlighted that everyone seems to be dealing with the same issues and having the same pain points, and that there is a community out there who can provide advice, personal experience and hopefully a network on best practice and standards. Developing communities and sharing experience is also a focus for Manchester as the lead institution on the opeNWorks JISC pathfinder project.

OA Advocacy 6 - workshop

Lucy and I really enjoyed the session and thought the choices of speakers were well thought out and varied. There were a few questions and answers and an opportunity to network with colleagues in similar roles, so all in all a useful session.

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Report

Visualisation of library provision: a worked example using specialist financial databases

At The University of Manchester Library we subscribe to many database resources, containing vast amounts of structured data, organised by further descriptive or meta data. These descriptions can be considered as many dimensions or variables, and it is important to focus on just a few to begin with.

Many research students frequently need to consult our large and rich selection of specialist business and financial databases to collect data and to shape their studies. There are over fifty databases that I would consider particularly relevant to that field, which are also of interest to a wider audience. It would be beneficial to these new researchers to have a better way to begin to answer these queries quickly, saving potential hours of trawling through the wrong resource.

As an experiment, I created this diagram of specialist financial databases in the style of a topological tube network:

Specialist financial databases visualised as a tube map
Specialist financial databases visualised as a tube map

I will explain the process I took to planning and constructing this diagram below, but first I will briefly explain what it shows. Seven research areas that require the use of specialist financial and business databases are represented as tube lines. The viewer can follow each of these lines through the various database products, which are shown as stations. The places where researchers must be to use each database are shown as zones.

Identifying the content

With so many factors to consider, I focused on the most important or first answered:

  1. Research subject area (such as corporate governance, or economics)
  2. Geographical coverage
  3. Access location (in the Library or through the web).

Further factors that I would like to consider include:

  • Historical coverage
  • Type of companies or equities covered (quoted, private, banks)
  • Consideration of survivorship bias (active or dead companies)
  • Type of data provided (numerical, reports).

These seven questions still only scratch the surface when choosing a business data source, but it is a start. I had already created a table with a list of the 50-plus relevant databases and columns for each of those factors (Figure a) which I used to gain a better understanding of the resources I work with when I came into post.

I worked with my colleague Xia Hong to reduce this table to the 21 most important databases and the three most important factors listed above (Figure b). The research areas were marked against databases just as yes or no matches, preparing for a decision of which lines will go through which station.

Business database visualisation planning
Planning the visualisation: (a) original table, (b) reduced table, (c) sketch by hand, (d) sketch in PowerPoint

Designing the structure

I decided to use good old pen and paper when it came to drawing out the layout. (See Figure c.)  Network building software exists but I decided that the learning curve for these would be too steep for the benefits, since the hand-drawn approach worked for me. I started with the database that matched the most research areas (ThomsonONE.com) and drew outwards from there.

Next, I entered the structure into PowerPoint, as it was the fastest tool available that I knew how to use (Figure d). This clearer format was used for checking the content for accuracy and omissions. The layout of the objects was refined in this tool, before employing CorelDRAW for the final markup.

The final design has these features:

  • Stations: database products, with symbol “W” for those with WRDS portal entry
  • Lines: research subject areas, coloured with University branding
  • Zones: access location, with inner zone 1 for databases you need to come into the Library to use; zone 2 for web access only on-campus; and zone 3 for web access from anywhere
  • Position: the very top is North American coverage, the left China, above the middle is Europe, and the rest is international.

Sadly, there is no river, which I could have used to separate North America from the other continents!

Where next?

This diagram is busy enough that no more information could be added without compromising its readability. There is more information on the Library website subject guide page covering these databases, which is the first port of call for a student enquiry. After that, all current students and staff of The University of Manchester are welcome to attend a research consultation session, where an expert from the Research Services team will be available.

Summary

It is difficult to convey lots of structured information. If we focus on just the initial or most important factors, we can produce something that is helpful and appealing.

See also earlier post: Why are there so many business databases?

Categories
Thought

Why are there so many business databases?

Browse The University of Manchester Library website and you will find a large number of business databases. Researchers have to chose which of these is best for their research and this can be influenced by various factors. To guide this decision it is important to remember the factors that lead to academic libraries having many business databases.

Commercial products

Business databases roundabout
There are many specialist financial and business databases available to researchers at The University of Manchester

The best known business databases are commercial products: for example, Bloomberg Professional, Datastream (Thomson Reuters), and Capital IQ (Standard & Poor’s) .  They are available to universities for non-commercial use but their main market is finance professionals. These systems are similar but not equivalent. The companies developing these systems are constantly trying to improve them to maintain or increase their market share, and often this includes providing data that is not available from competitors.

The big advantage of commercial products is that it gives students the chance to get experience of the very systems that they will be using when they get a job in the financial sector.

There is some information freely available on finance websites but this does not have the quality, range and history needed by researchers. There is no incentive for free websites to have accurate historical information on companies that are inactive (have been taken over or gone bust) and this is vital for research. Researchers therefore depend on commercial products as an essential source of research data.

Research interests

Researchers are always looking for new opportunities – being able to investigate new questions or test out theories in a wider context. Recently there has been increasing interest in executive compensation and related corporate governance data. In most cases there are specialist databases that provide data in this sort of area and these are the first choice of researchers as they offer fertile ground for novel analyses.

There are established research databases that only cover the American market. These are well known by reviewers for the better journals so are the preferred choice for researchers studying this market. If you wish to study global or emerging markets there is no single best choice. Some alternatives are global and others are more local and each has its own strengths and weaknesses. This means that research that looks at extending existing research results from one market to another often involves adapting the research methods to suit different databases.

The buyers of the best-known commercial databases are banks and investment companies interested in recent information on current public companies, or ones that they think might become public in the near future. They spend large amounts of money getting the quickest access to the latest information, not on getting the highest quality information for the longest historic time period. This has led to the creation of specialist databases that cater for researchers who want to study markets over a 20, 30 or 50 year time span.

In summary, researchers who want to do novel research and get this published in a good journal have a different criteria for choosing databases than an investment bank. As a result almost every university has a slightly different collection of business databases. There is significant overlap but the full list will reflect the research interests of the staff, and as a result can change over time.

Easy to add – hard to remove

Partial approximate time line of acquisition of business databasesThere are inevitable pressures that make it much easier to add a database to the offering than to remove one.

Research papers can take years to publish in a top journal, and if academics have found an interesting topic they usually want to publish more than a single paper. It is difficult to remove a database if there are any current or prospective papers in progress since researchers need a current licence to allow them to use the data and submit their results for publication.

If a database has become established as part of a taught course then staff build up a wealth of experience in guiding students to the specific information they need and steering clear of potential difficulties. As a result it is a big step to move to another database even if it offers access to the same information.

The main reason databases are removed is because companies supplying them want to replace them for commercial reasons. It is not uncommon for universities to ask for continued use of a database, which is no longer being actively developed, because there are “in progress” research publications or because time is needed to check that their replacement is tested for student use.

Selecting a database can also be challenging, but the Business Data Service is available for consultation and advice. Another blog post in the near future will look at the methods and support available for deciding which databases are best, and how the Research Services team is looking at providing innovative ways of presenting such information.